User guide · Activation

Activating your miaPOS terminal on SmartOne

A complete, step-by-step guide: from installing the apps on your SmartOne terminal to activating miaPos and accepting your first payment. The whole process takes about 10 minutes.

AudienceMerchant
DeviceSmartOne POS
Duration~10 min
DifficultyBasic

What you need before you start

  • Internet connection (Wi-Fi active on the terminal).
  • IDNO — your company's fiscal code (13 digits). You already know it, or find it in the welcome email from Finergy.
  • Terminal ID — the terminal code (e.g. P01S0657). You can get it in two ways:
    • from the email / label you received from Finergy, or
    • directly on the terminal: Palm Payment → Settings → TMS → Terminal ID (see step 7).

Part 1 of 3

Install the apps

You need two apps on the terminal: MIA (the miaPos app that accepts payments) and Palm Payment (the module that links the terminal to the payment system). Both are installed from the built-in store SmartOne Applications.

Open SmartONE

In the terminal's app menu, tap the SmartONE icon.

SmartOne app menu with the SmartONE icon
App menu → SmartONE

Install MIA

SmartOne Applications opens. Under the New section, tap MIA.

A window with the app version appears — tap the INSTALL button.

SmartOne Applications — MIA selected, INSTALL button
New → MIA → INSTALL

MIA is installed

Wait a few seconds. A Success message appears and MIA moves to the Installed list.

Success message after installing MIA
“Success” confirmation

Install Palm Payment

In the same New section, tap Palm Payment and then INSTALL. Success appears again at the end.

Palm Payment installed — Success message
Palm Payment → INSTALL → Success

Check that both apps appear

Go back to the app menu. You should now see the miaPos and Palm payment icons.

App menu with miaPos and Palm payment installed
miaPos + Palm payment in the menu

Part 2 of 3

Configure Palm Payment

Before activating miaPos, open Palm Payment once to grant the required permissions and to view the Terminal ID.

Grant the permission

Open Palm Payment. When asked “Permiteți Palm payment să inițieze și să gestioneze apeluri telefonice?” (Allow Palm payment to make and manage phone calls?), tap PERMITEȚI (Allow).

If any other permission requests appear, accept them all (PERMITEȚI).

Palm Payment permission dialog — the PERMITEȚI button
Tap “PERMITEȚI” (Allow)

Note the Terminal ID

Go to Settings. Under the TMS section you'll find Terminal ID (e.g. P01S0657) and Merchant ID.

Remember the Terminal ID value — you'll enter it during miaPos activation.

Palm Payment Settings — Terminal ID and Merchant ID
Settings → TMS → Terminal ID

Part 3 of 3

Activate miaPos

Now activate the payment app by entering the terminal details.

Open miaPos and pick your bank

From the menu, open miaPos. On the “Selectați partenerul bancar” (Select banking partner) screen, choose your bank from the list.

miaPos — Select banking partner screen
“Selectați partenerul bancar” (Select bank)

Enter IDNO

On the “Introduceți datele despre terminalul dvs” (Enter your terminal details) screen, fill the IDNO field with your company's fiscal code (13 digits) using the numeric keypad.

Don't have the details? Tap “Trimiteți onboarding pe email” (Send onboarding by email) and you'll receive them by email.

miaPos — entering IDNO with the numeric keypad
Fill the IDNO field

Enter the Terminal ID and tap Next

Fill the ID terminal field with the value you noted in step 7 (e.g. P01S0657).

Once both fields are filled, the Următorul (Next) button turns blue — tap it.

Form filled — IDNO and terminal ID, Următorul button active
Both fields filled → Următorul (Next)

The terminal is activated

miaPos shows the Terminal screen with the ID and the shop address. The terminal is ready to accept payments.

miaPos — activated Terminal screen
Terminal screen — activated

Check the profile

On the Profil (Profile) tab you'll see the seller account and the Închide ziua (Close day) button. From here you can access Setări pentru codul QR (QR settings), Schimbați limba (Change language) and Suport (Support).

miaPos — Profile tab with the seller account
Profil (Profile) tab

✅ Done! The terminal is activated

You can accept your first payment: open the day on the Terminal tab, enter the amount and show the QR code to the customer.

How to use the miaPOS app →


Troubleshooting

SituationSolution
MIA / Palm Payment don't appear in SmartOne ApplicationsCheck the internet connection and reload the list. If it persists, contact support.
The Următorul (Next) button stays greyBoth fields (IDNO + terminal ID) must be filled correctly. IDNO has 13 digits.
You don't know the IDNO or terminal IDTap “Trimiteți onboarding pe email” or check the email from Finergy. The terminal ID is also visible in Palm Payment → Settings.
Error during activationMake sure you selected the correct bank and the details are exact. Contact miaPOS support.
Need help? The miaPOS team helps you with activation — write to [email protected] or visit the Support page.

Guide based on the activation flow on a SmartOne terminal. Screenshots are illustrative; exact wording may vary slightly depending on the app version.