Frequently Asked Questions
What internet connection does the terminal need?
The Android terminal works with Wi-Fi or mobile data (3G/4G via SIM card). A stable connection is required only at the moment of payment confirmation. Offline QR generation is not supported.
Can I use one terminal for multiple store locations?
Each terminal is linked to a specific store and merchant account. If you operate multiple locations, you will need a separate terminal for each one. Contact your bank to provision additional devices.
How do I view my transaction history?
You can view recent transactions directly on the terminal via the Transactions menu. For a full history with filtering, exports, and analytics, log in to the Merchant Portal from any web browser.
What should I do if the terminal does not power on?
Ensure the device is charged. Hold the power button for at least 5 seconds. If the issue persists, contact your bank's support team or reach out to us via the Support page.